Visitor FAQs

Find answers to frequently asked questions about Bett.

Bett Assistant is our brand-new tool which contains much more information than the FAQs page, please talk to the Bett Assistant by clicking on the red button on the right side of the screen (ask me anything about the event!). 


My access link doesnt work, what should I do?

Please check your inbox for your latest personal link to access BettFest- this link is your personal link and will not change. If you have any trouble accessing BettFest and are a visitor, please contact

How do I register for BettFest on-demand?

You can register for BettFest on-demand here. Please select the audience you reflect, visitor or vendor and use a unique email address to register.

After receiving the confirmation of registration email, you will receive a personal link to access BettFest on-demand. This entry link is unique to you and will allow you to use the chat and Q&A functions. Please encourage your colleagues to register for BettFest on-demand separately.

You can join BettFest on-demand at any time. Your registration gives you access to all session within BettFest on-demand.

Is there a fee to register?

BettFest is free to view and there is no cost to watch back our 3 day virtual event. You can register to watch back here.

I didnt receive an email confirming my registration, what should I do?

Firstly, please ensure you completed the entire form, through to the submission page. Then, check your inbox and junk mail folder for an email from

If you still have issues accessing BettFest, please contact us here.

I can’t log into BettFest on-demand or my personal link doesn’t work?

If you are trying to login from a company device, please check with your company’s IT department. Very strong firewalls sometimes block webinar platforms. If possible, use a personal device if you have had problems with other webinar platforms in the past.

If the issue persists, please contact us for assistance.

What is the best device and browser to use to log in to the BettFest platform?

Our webinar platform, BigMarker, recommends attendees use Chrome or Firefox on desktop for the best possible experience.

However, the latest versions of other browsers will still work, and it is also possible to dial-in on mobile. Please note that Internet Explorer is no longer supported.

Please be aware that some organisations’ firewalls may block elements of BigMarker or cause performance problems, so you may want to check with your IT team or use a personal device if you have had problems with other webinar platforms in the past.

Show cancellation

Why is Bett 2021 cancelled?

After exhaustive conversations with our partners, customers and visitors, as a consequence of government restrictions and the ongoing impact of COVID-19 in the UK, we have reached the view that we have no option but to cancel Bett 2021.

When will Bett 2022 take place?

Bett will return as an in-person event on 19-21 January 2022 at ExCeL London.

Will Bett 2021 be hosted as a virtual event?

Yes, BettFest is coming to your screens 20-22 January 2021, for 3 days of unmissable content from leaders on our Main Stage, certified CPD  in our Bett Academy, product discovery in our Solutions Showcase and a range of events from our partners in our After School Club. Find out more and register here

What is happening with the 2021 Bett Awards?

The 2021 Bett Awards are being postponed until Wednesday 16th June. You can find more information, including how you can still enter the Awards, here We will be announcing the winner of our COVID-19 response award at BettFest on 22 January 2021.

How do I get involved in Bett 2022?

Please do not hesitate to get in touch for any speaking, sponsorship, exhibiting or partnership enquiries for next year by emailing

Will I need to register again as a visitor to attend Bett 2022?

By registering for Bett 2021, you will automatically receive information on how to attend the 2022 event by email when it is available.

Bett Community Hub

Where can I find the Bett Community Hub?

You can find the hub via the following link, or in the drop-down menu of the homepage:

An article is missing from the community hub, why is this and where can I find it?

This is because we are regularly updating the community hub to be relevant with the most up-to-date resources each week. But don't worry, you can find all the others via the blog page here:

How can I get featured on the community hub?

If you'd like to find out more about the community hub and how you can get involved or be featured on it, please email We will be sure to review all submissions, and feature resources that we feel are relevant for the community. 

Explore Bett

Suppliers List

Explore the list of suppliers  for Bett 2021.

Suppliers List


What's On

Discover what's in store for 2021.

What's On


Plan your Visit

Check our tips on how to get to ExCeL London.

Plan your Visit


Latest news

Read the latest news about the industry and Bett.



Latest Articles


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