How to Say No: 4 Steps for Handling Service Requests

TOPdesk UK Ltd Hall: Bett Hall Stand: NK53
How to Say No: 4 Steps for Handling Service Requests

Type of Education Resource

Whitepaper

Primary Audience

School Leaders, IT/ICT Specialists

One of the hardest things for service desk staff is saying no to requests. But it's necessary. How can you say no and still leave your customer satisfied? Here are four steps you can follow.

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