Venue Accessibility

If you require any assistance or information on accessibility please contact us prior to the event on 020 7728 5254 or email BETTmarketing@emap.com

Accessible Parking at Olympia
Venue Access
Manual Wheelchair Loan
Hearing Assistance
Large Print Showguide
Assistance Dogs
Toilets and Cloakrooms
First Aid/Medical Assistance
Venue Plans
Taxi Booking
Restaurants and Bars
Help and Assistance

Olympia
Hammersmith Road
London
W14 8UX

 For information about website accessibility options click here.

There are disabled bays available in the multi-storey car park at Olympia.
You are strongly advised to pre-book car parking as it is cheaper to book in advance.

Booking
Book online at any time, or call the Olympia advance booking line on 0871 871 9809 between 0900-1700 Monday to Friday. Most major credit cards are accepted.

As a matter of policy Olympia will always try to accommodate Blue Badge Holders if practically possible.

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Olympia Grand Hall access is on Olympia Way. Olympia National Hall and Olympia Two access is via the main entrances on Hammersmith Road. Lifts are then used to access each floor. Olympia Conference Centre has its own entrance on Hammersmith Road and is accessed via a ramp in the foyer and lifts to Level 3.

For any special access requirements or requests please contact the Olympia switchboard on 020 7385 1200.

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Wheelchairs are available on loan for use at Olympia, on receipt of a refundable security deposit. We recommend that wheelchairs are booked in advance by calling 020 7598 2411 for Olympia. Your wheelchair can then be made ready for you on arrival at the venue.

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Both Reception and on site Box Office staff in Olympia will assist in your enquiries as required. The Olympia switchboard operates the 'Typetalk' system, the textphone relay service for hard of hearing people. Induction Loop Systems are installed in the seminar theatres at BETT.

A signer will be available at BETT for deaf sign language users in BSL or SSE. For more information email BETTmarketing@emap.com or contact the Organisers’ Office at the show which is in the London room next to the Grand Hall entrance.

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A large print showguide is available from the Organisers’ Office at BETT in the London room next to the Grand Hall entrance. It details all the exhibitors at the show as well as a product locator.

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All assistance dogs are welcome. Venue staff should be approached for further information. The venue should be contacted directly should you have concerns or special requirements. See Help and Assistance section below.

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See Venue Plans for the location of cloakrooms and toilets for people with disabilities. All toilet facilities for people with disabilities are unisex.

 Click here to view or download the venue plan

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Special medical requirements or concerns should be notified to the venue prior to arrival. This will allow us to provide you with the required level of medical care. For all events, qualified staff and facilities are available in each hall. See Help and Assistance section below.

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 Click here to download floorplans of the venues

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Accessible taxis can be booked through Computer Cab (020 8909 2999). Access to the venue after a concert for taxis is restricted. The venue should be contacted if a taxi has been pre-booked.

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All facilities can provide services at ground level, including the TES Café, at the back of the Grand Hall. Please ask a member of staff for assistance. Large print menus are available on request. Any special requirements should be directed to the venue prior to arrival.

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Should you require any information prior to your arrival, please contact the Olympia Switchboard on 020 7385 1200. Should you experience any problems while at Olympia, please contact any member of staff and ask for a member of the Customer Services Team who will assist you as necessary.

You can also contact Emap if you require assistance. Email BETTmarketing@emap.com or telephone 020 7728 5254.

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